Privacy Notice

We take your Privacy seriously and will continue to do so…

The General Data Protection Regulation 2018 will come into force on 25th May 2018. The new legislation strengthens your data protections rights. Raphaels Bank as the issuer of your card, receive, use and share personal data about you. The information contained in our privacy notice tells you how your personal data is collected, used and shared by R. Raphael & Sons plc (‘Raphaels Bank’). Your information will also be held, used and shared on their behalf by us as your Programme manager.

 
Payment Services Privacy Notice

The new Payment Services Regulations 2017 (also known as PSD2) aim to promote innovation, competition and improved security and reliability. These come into effect from January 13th 2018.


What will these changes mean for you?

A key change makes it possible for you to authorise a regulated third party payment service provider to access your account information.

How can you make use of these new facilities?

You can only grant a third party access to the account information you can view. You need to register for online access to be able to request authorisation of a third party.

In order to request third party account access you must call Card Services, who will be able to assist with your request.

Any third parties you wish to authorise must appear in the European Banking Authority's register of regulated payment service providers.

It is important to emphasise that you must not share your login ID and password with anyone. This important security condition is part of the card agreement we have with you.

You can revoke the authorisation given to a third party for account access by contacting Card Services.

Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. The Card is issued by Wirecard Card Solutions Ltd ("WDCS") pursuant to license by Mastercard International Inc. WDCS is authorised by the Financial Conduct Authority to conduct electronic money service activities under the Electronic Money Regulations 2011 (Ref: 900051).

Eurocard Centre. Herald Park Crewe. CW1 6EG Company No. 02212080 | VAT Reg Number 473 5230 53