About our cookies Supporting your informed choice.
Cookies are small text files stored on your device when you access most websites on the internet.
You can choose to manage the cookies we use on our website through your internet browser settings at any time. For more information about how to do this, and about cookies in general, you can visit http://www.allaboutcookies.org. Certain cookies may be set as soon as you visit our website, but you can remove them using your internet browser settings.
Please note that preventing cookies is likely to impact the functionality or performance of our website, or prevent you from using certain services provided through it. If you choose to do so, we cannot guarantee access to the services provided through our website or be sure how our website will perform during your visit. Doing so will also affect our ability to update our website to cater for user preferences and improve its performance
Further general information about cookies is available at http://www.allaboutcookies.org.
For further information about Google Analytics please see http://www.google.com/analytics/learn/privacy.html
To prevent tracking by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
If you would like to find out more about advertising networks and affiliate programmes and how cookies are used for these purposes, please visit http://www.youronlinechoices.co.uk This is an information portal which is run by the Internet Advertising Bureau (IAB), the trade association for digital advertising, and will provide you will all the information you need to know about online behavioural advertising and the choices available to you.
What Are Cookies?
Cookies are tiny files that we place into a folder on your computer when you visit www.veloscard.com. We use these to maintain your trolley so that the items you add are there on your next visit and to offer you a better and more personalised shopping experience through features such as product recommendations.
We set out below information to assist your understanding of the cookies that we use here at Velos.
There are two types of cookies used by Raphaels Bank which vary by the length of time they remain active:
Set by a site, which are deleted when the visitor closes their browser.
Set by a site, which are stored on the visitor’s device and expire on a given date.
These cookies are used to ensure that your journey through our website is smooth. They will typically remember what products have been added to the trolley, any promotions you may have applied, etc. so that when you reach the checkout all your items are present
These cookies are used to remember your individual preferences on the www.veloscard.com website
The software which uses Analytics cookies is intended to provide Velos with an overview of buying trends through such analytics software. These trends may include information such as your chosen browser, participation in marketing/email campaigns, page views, session length, etc. No personal or identifiable information is collected or used.
Any data collected for marketing purposes is anonymous. The purpose of these cookies is to ensure that any product recommendations or advertising that you see whilst browsing www.veloscard.com or other websites is relevant to products viewed from your device on our website.
If you have any questions or concerns about any of our cookies or policies, please feel free to email us at firstname.lastname@example.org.
HOW CAN I CHECK IF COOKIES ARE ENABLED?
Please be aware that if you disable cookies it may not be possible to place an order on the Velos website. To check the current status of cookies please click on your browser from the list below for step-by-step instructions:
There are a number of other browsers available that will all have their own unique way of setting cookies, for assistance with these individual browsers please refer to their help section
CAN I ENABLE COOKIES ON www.veloscard.com BUT NOT ON OTHER SITES?
It’s possible to only accept Cookies when you are on the Velos site by adding our web address to a ‘safe list’. Here’s how to do this in different browsers:
There are a number of other browsers available that will all have their own unique way of setting cookie exceptions, for assistance with these individual browsers please refer to their help section.
The new Payment Services Regulations 2017 (also known as PSD2) aim to promote innovation, competition and improved security and reliability. These come into effect from January 13th 2018.
What will these changes mean for you?
A key change makes it possible for you to authorise a regulated third party payment service provider to access your account information.
How can you make use of these new facilities?
You can only grant a third party access to the account information you can view. You need to register for online access to be able to request authorisation of a third party.
In order to request third party account access you must call Card Services, who will be able to assist with your request.
Any third parties you wish to authorise must appear in the European Banking Authority's register of regulated payment service providers.
It is important to emphasise that you must not share your login ID and password with anyone. This important security condition is part of the card agreement we have with you.
You can revoke the authorisation given to a third party for account access by contacting Card Services.